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Everyone wants to ensure they create business value from their investments but our track record for achieving the planned benefits is not good. In this issue our contributors offer up different views on how we might attain this elusive goal.                                          >> Read the editorial.
Unlocking Value
Feature articles ...
Business Value Chain
We often assume in business that “if we do X we will obtain Y benefits.” A classic example of this thinking occurs in organizations that install CRM systems at great expense and expect their customer relationships to improve along with revenues and profits. Nothing could be further from the truth.
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Structured Business Cases
You may recall seeing boarded-up construction sites indicating projects that have been put on hold. Less visible is a business project that has been halted but which has created some artefacts of potential value, but which may never be reused. In reality many projects do not complete for various rea...
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Process Organisations
Businesses are typically organised by function, geography or lines of business. Even where other considerations dominate, each business unit is routinely organized by function. But while grouping resources by specialization is well-intentioned, it makes for inefficient business processes.
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Viewpoints ...
Business Capability Models Business Capability Models
ICT organisations within any enterprise can benefit from a structured approach to understanding business capability of the enterprise.  Business Capability Modelling is an Enterprise Architecture technique that can plays a key role in transforming the relationship between ICT and the business....
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Sustainability & Value Sustainability & Value
Since the GFC everyone is waiting for a return to normalcy.  When are we going to get back to 3-5% year on year growth like we, and our parents, enjoyed? Granted there were some slips but since the 1950's to relatively recently, we have generally experienced unprecedented growth and stability - not only in the Wes...
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Time & Money Time & Money
An important dimension that can differentiate “value” from simple cost-based, ROI assessments is time. When benefits are intangible it is often because they relate to the anticipated returns accumulated over time; the choice can become one of short-term versus long-term gains. If we are to attain “value...
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Unlocking Value Unlocking Value
Everyone wants to ensure they create business value from their investments but the record in achieving the planned benefits is not good, and in many instances we end up with less than expected. This can be due to a number of reasons including inadequate planning, inflated expectations that were never challenged, or jus...
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